Privacy policy

At Lionies, we respect the trust you place in us. Protecting your privacy is central to our values. This Privacy Policy explains how we collect, use, store, and protect your personal information while you use our website, make purchases, or interact with any of our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Automatically Collected Information

When you browse our website, we may automatically collect information including but not limited to:

  • Your IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages viewed and items clicked
  • Referring website addresses

This data helps us improve site performance and user experience. It does not personally identify you.

B. Cookies

Our website uses cookies to personalize your experience, manage your session, and track usage patterns. Cookies are small data files stored on your device. You can manage cookie preferences via your browser settings. Note that disabling cookies may affect site functionality.

C. Personal Information You Provide

When you create an account, place an order, or interact with us, we collect:

  • Name
  • Email address
  • Mobile number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party gateways)
  • User-generated content (e.g., reviews, chat messages)
  • Survey or promotional responses (optional)

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process your orders and payments
  • To deliver products and communicate order updates
  • To personalize your shopping experience
  • To manage your account
  • To send promotional emails or messages (only if you opt in)
  • To improve website functionality and product offerings
  • To detect and prevent fraud or misuse
  • To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share limited information with trusted third parties, such as:

  • Payment gateways and processors
  • Delivery and logistics partners
  • Marketing platforms (email/SMS only if you consent)
  • Analytics and hosting service providers
  • Legal authorities if required by law

All partners are obligated to handle your data securely and only for the purposes for which it was shared.

4. Security of Information

We implement technical and organizational safeguards to protect your personal data:

  • SSL encryption for data transmission
  • Password-protected accounts
  • Restricted access to sensitive data
  • Regular monitoring to prevent unauthorized activity

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Rights & Choices

You have the right to:

  • Access and review your personal data
  • Request corrections or deletion of your data
  • Opt-out of promotional communications
  • Withdraw previously granted consent
  • Deactivate your account

You can exercise these rights by contacting us at lioniesofficial@gmail.com.

6. Public Forums & User Content

Any information shared publicly on the website (e.g., product reviews, comments) is not considered confidential and may be visible to other users. We are not responsible for how third parties use this information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors.

8. Business Transfers

If Lionies or its assets are acquired or merged with another entity, customer information may be transferred to the new entity as part of that transaction, subject to this Privacy Policy.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

📧 Email: Lioniesofficial@gmail.com
📞 Phone: 9772130707
🏢 Address: Office No. 424, 4th Floor, Sunny Mart, Gangaram Nagar, New Aatish Market, Shanti Nagar, Mansarovar, Jaipur, Rajasthan 302020